SHIPPING POLICY
Domestic Delivery (UAE)
Freshness is at the heart of everything we do. We roast in small batches, almost on demand, so your coffee reaches you at its freshest.
- Next-day delivery across the UAE: AED 15 for orders under AED 20
- Free delivery: on orders over AED 200
- Order cutoff: order by 3 PM, Monday to Saturday, for next-day delivery. Orders placed after 3 PM on Saturday, or on Sunday, are delivered on Tuesday.
- Same-day express (Dubai only): AED 30. Order by 10 AM, Monday to Saturday, for same-day delivery. Express orders placed after 10 AM arrive the next day.
Business days: Monday to Saturday. Closed Sunday.
Delivery coordination
Once your order is on its way, our delivery partner will contact you directly to arrange a convenient delivery time.
Important: our delivery partner will make up to 3 delivery attempts. If the recipient can’t be reached after the third attempt, the order is returned to us.
This matches your FAQ and product page as they are, so you don’t need to change those.
Terms & Conditions
- Discount Codes: Apply to coffee products only; shipping costs are excluded from discounts.
- Compliance: In accordance with UAE law, Manural FZE does not provide services or products to OFAC-sanctioned countries.
- Other location/countries:
Email us at info@manural.co to evaluate the order and its costs.